I had just sent a card to say how much I appreciated all your help, but I would still like to underline how much we gained from finding an excellent estate agent. I think you & Emily should run courses on how to treat & support customers! You were very supportive right from the beginning giving sound advice about what sort of work we should do to the property before selling. The frequent communication was very reassuring and you certainly went the extra mile.... electrician, oundlevanman, carpet supplier, checking the heating. We were especially grateful for all this, when we were so far away.
Posted on Friday, April 24, 2020
I really don't know how to thank you enough. Your belief, positivity, honesty and integrity are not usually attributes that in my experience apply to your profession, but you are not just estate agents, you make your clients feel that you are a team, you work along side us, in what is a very stressful time, you created a very unique business model, one in which we have truly benefited from.
Posted on Wednesday, March 4, 2020
We cannot recommend Aspire highly enough and Sarah and Emily in particular. They are a breath of fresh air in the world of estate agents where lying and poor customer service is generally the norm. We were searching for a property and right from the outset they took the time to listen carefully to understand our needs and subsequently only contacted us to view relevant properties. Most estate agents just add you to their bulk mailing list so you receive a constant stream of unsuitable listings but this was not the case with Aspire. During viewings they were honest and transparent and always responded to subsequent enquiries in a timely manner. They also always followed up viewings with a feedback call, which you would expect if you were selling through them but is certainly not the case with their local competitors! Therefore, whether you are buying or selling a property in Oundle or the surrounding area, these are definitely the guys to use!!
Posted on Wednesday, February 26, 2020
Emily and Sarah have been incredible from start to finish always at the other end of the phone if I needed anything at all - there were a few difficult circumstances but they were very helpful in overcoming them and I really did appreciate all the support they gave me - could not rate them any more highly.
Posted on Wednesday, February 5, 2020
Selling our house was not my idea of fun but Emily and Sarah made it as smooth as it could be. They were extremely enthusiastic about the place, and gave us solid advice on how to get it into selling condition. They took time to understand what we knew was good about the house and how it worked, so they could explain it properly to people who were looking round, We got a buyer in ten days, and sold it for a pretty decent price.
Posted on Monday, November 25, 2019
Emily, Sarah, and the other agents are wonderful to work with Aspire Lettings. We have been letting flats and a home with them for the last two years and their customer service is excellent. They are quick to address any issues while letting, and they provide continual reassurance in the letting process. We have loved the many locations we have let from them. They are all very personable as well, making my family and I feel very welcome as we are living abroad in England from America. I would highly recommend this agency to anyone seeking dedicated customer service, beautiful properties, and a high standard of quality and care.
Posted on Wednesday, November 13, 2019