Aspire Sales, Lettings and Property Management is a private company registered in England and Wales whose registered address is:
Aspire Sales, Lettings and Property Management
6 North Street
Aspire Sales, Lettings and Property Management owns the website located at www.aspire-lettings.com (the "Website"). By accessing and using the Website you the user agree to be bound by these terms and conditions (the "Terms") which govern your access to and use of the Website.
3.1 All text, data, charts, tables, software, video, music, sound, graphics, photographs, illustrations, artwork, names, logos, trade marks, service marks and other material on the Website (the "Content") and all rights in it belongs to Aspire Sales, Lettings and Property Management You may retrieve and display Content from the Website on a computer screen, print individual pages on paper (but not photocopy them) and store such pages in electronic form on disk (but not on any server or other storage device connected to a network) for your personal use. Content may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any other way.
3.2 You agree not to adapt, alter or create a derivative work from any of the Content on the Website or to use it for any purpose other than for your personal and non-commercial use.
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the Website by any third party. Such restriction or inhibition includes, but is not limited to, conduct which is defamatory, or which may harass, cause distress or inconvenience to any person and the transmission of obscene or offensive content or the disruption of normal flow of dialogue within the Website.
5.1 All copyright, trade marks, database rights and other intellectual property rights that may exist in this Website and the Content shall remain at all times the property of Aspire Sales, Lettings and Property Management.
5.2 The trade marks, service marks and logos used and displayed on this Website ("Trade Marks") are registered or unregistered trade marks of Aspire Sales, Lettings and Property Management. Nothing on this Website should be construed as granting, by implication or otherwise, any licence or right to use any Trade Mark without written permission from Aspire Sales, Lettings and Property Management. The name of Aspire Sales, Lettings and Property Management may not be used in any way, including in advertising or publicity pertaining to distribution of Content without the prior written permission of Aspire Sales, Lettings and Property Management.
6.1 The Website and Content is provided "AS IS" and on an "AS AVAILABLE" basis and Aspire Sales, Lettings and Property Management does not guarantee the accuracy, timeliness, completeness, performance or fitness for a particular purpose of the Website or any Content. All implied warranties, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy are excluded from these Terms to the extent that they may be excluded as a matter of law.
6.2 In no event will Aspire Sales, Lettings and Property Management be liable for any loss including, without limitation, indirect or consequential loss, or any damages arising from loss of use, data or profits, whether in contract, tort or otherwise, arising out of or in connection with the use of this Website.
6.3 Aspire Sales, Lettings and Property Management has tried to ensure that all the Content provided on the Website is correct at the time of publication. The Content is provided on an information basis only and should not be relied upon. No responsibility is accepted by or on behalf of Aspire Sales, Lettings and Property Management for any errors, omissions, or misleading Content on the Website or on any websites to which the Website connects.
6.4 Aspire Sales, Lettings and Property Management does not warrant that the Website or Content will be uninterrupted or error free, that any defects will be corrected, or that this Website or the server that makes it available are free of viruses or bugs.
Aspire Sales, Lettings and Property Management reserve the right, at its discretion, to make changes to any parts of the Website or these Terms. When these Terms are amended, Aspire Sales, Lettings and Property Management will publish details of the amendments on the Website. Your continued use of the Website is taken as your agreement to be bound by these Terms as amended.
These Terms shall be governed by and construed in accordance with English Law and subject to the exclusive jurisdiction of the English Courts.
If these Terms or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which these Terms are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state or country be treated as severed and deleted from these Terms and the remaining Terms shall survive and remain in full force and effect and continue to be binding and enforceable in that state or country.
If there is any conflict between these Terms and any other written agreement between you and Aspire Sales, Lettings and Property Management then the latter shall prevail.
Aspire Sales, Lettings and Property Management will not be responsible for any breach of these Terms caused by circumstances beyond its reasonable control.
Aspire Sales, Lettings and Property Management is not responsible for the availability or content of any third party websites or material you access through this Website.
Certain files of Content are available for download from the Website. These files of Content are subject to these Terms.
Aspire Sales, Lettings and Property Management
2 St Osyths Lane
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.